Last day of the DevOps Enterprise Summit 2018, and I had a few aha! moments that really clicked for me.
- Jon Hall’s presentation on swarming was a great practical explanation on how to manage swarms. My team needs to be more available to Tier 1 and Tier 2 to swarm on issues and resolve them. It’s not quite the same model as the model Jon presented, but it’s a step.
- As an organization, we don’t need a plan so much as we need a set of common principles: commitment to communicate (make work visible to teams, management, customers… etc.), and commitment to best practices in development (SOA, Agile, product not project, etc.). That’s the first step; once we’ve identified those principles, then there needs to be an establishment of processes that reflect those principles.
- Uncertainty is good. We don’t need to stay in a particular mode in so much as we need to find the problem and solve quickly.
Keynotes are up, if you want to check them out. Great stuff in there.